Call Center & Customer Experience Consulting

Lentil Labs partners with organizations to transform customer support operations. With 12+ years of experience scaling teams and implementing technology, we help you streamline workflows, improve tools, and deliver better experiences for your customers.

Our Services

• Build and deploy chatbots and AI-driven support
• Perform RFPs and vendor evaluations
• Implement voice, ticketing, chat, WFM, and quality tools
• Integrate disparate tools for seamless operations
• Design reporting and analytics dashboards
• Train teams on best practices and adoption
• Optimize support team structure, forecasting, and headcount

Get in Touch

Ready to optimize your customer operations? Reach out today: