Custom Notifications

Instantly reach your support team with targeted, full-screen alerts that include rich media and detailed acknowledgment reporting.

Why Teams Love Custom Notifications

Send notifications to specific agents, groups, or roles to ensure the right people get the right message at the right time.

Capture attention immediately with bold, full-screen popups for urgent updates like system outages or priority tasks.

View detailed reports showing who acknowledged messages and how quickly, giving you actionable insights and accountability.

Include images, videos, and formatted text to create visually compelling, informative notifications.

Intuitive interface allows admins to create and manage notifications without technical expertise or training.

Ensure every agent gets the same critical information to maintain compliance and deliver consistent customer experiences.