Supercharge Your Zendesk
Powerful apps designed to make support simple.
Consulting Services
With over 10 years of experience building and scaling contact centers, including growing Peloton’s support team from 10 to 3,200 agents, I help companies design better processes, implement the right tools, and unlock efficiency in customer support operations.
Zendesk Optimization
Streamline your Zendesk instance with best practices, automation, and apps that reduce repetitive work for agents.
Operations Strategy
Build scalable processes that improve agent productivity, reduce handle time, and deliver better customer experiences.
Implementation & Training
Get hands-on support with tool rollouts, workflow design, and team training to ensure lasting adoption and success.